Participant Quotes

Students Reflect on Their Experience

Class of 2018

"Throughout my career, I have had the opportunity to participate in and facilitate many different training and learning experiences. While all of these past experiences allowed me to expand my thinking and knowledge base, none of them did as much to impact the core of who I am and how I live than that of the Leadership Institute. Henry’s preparation, thoughts, insights, and commitment to leadership is the foundation of the program and where it gets its strength. By using carefully laid out exercises and homework assignments throughout the five two-day sessions, Henry challenged me to expose who I am, and build on who I want to become. The seven weeks between sessions allowed change to take place and prepared me for the next exciting chapter. When leadership calls, I now feel I have the tools to accept its invitation."

– Michael Purtell
    Western Regional Manager
    M.L. Campbell a Sherwin-Williams Company
    North American Building Material Distribution Association

"Henry Givray and the SmithBucklin Leadership Institute helped define what leadership means for me. The time spent in this program was a joyful journey of self-exploration and discovery about what it means to accept the call to leadership. The Leadership Institute helped me stretch and grow significantly through readings, group discussions, written expression, and new relationships with my fellow students."

–Bart L. Clarke
    Professor of Medicine
    Mayo Clinic
   American Society for Bone and Mineral Research (ASBMR)

"I have participated in several leadership programs through the years, but I have never been a part of anything that approaches the Leadership Institute in terms of lifelong value. The difference is two-fold: the passionate, genuine, and personal delivery from Henry Givray, and the curated course structure is well thought out and perfectly timed. I will treasure the people, principles, and guidelines from this experience for the rest of my life. Thank you for introducing me to myself."

–Andy Fabin
    Fabin Bros Farms
    United Soybean Board (USB)

"It is a challenge to summarize how monumental the Leadership Institute experience was in my mid-twenties. It catapulted me into a new perspective on leadership with actionable habits and historical precedence to support it. The skillfully crafted curriculum enabled the most important piece of the puzzle, the human element. Throughout the program, I was energized by Henry Givray and Chris Peck's personal commitments and passions for sharing leadership's calling. My classmates taught me almost as much as the program itself. I will cherish, and regularly revisit, the lessons I learned from this program about the rewards to be found while on the journey to earning leadership's invitation."

– Holden O’Neal
    Senior Associate Software Development
    SAS Institute Inc.

"I am so grateful that I had the opportunity to attended the SmithBucklin Leadership Institute. The learning and knowledge that I have taken away from the Institute is life changing, not only professionally but personally. Having been selected to attend the Leadership institute was a truly a gift that keeps on giving, not only to myself but one that can be shared with others."

– Teri Bell, CPC, CHAM
    Patient Access Manager
    Bassett Healthcare Network
    National Association of Healthcare Access Management

"I will be forever grateful for being given the opportunity to attend the SmithBucklin Leadership Institute. As a professional approaching the final years of my career, I began this journey thinking I had a good handle on what it means to be a strong leader. From the first homework assignment on, I was delightfully proven wrong. I have come away from this experience with a keen awareness of who I really am – as a person, a wife, a mother, a professional and an educator. I did not expect the depth to which I would learn about myself, nor the fact that by doing so, I would be transformed into an intentional student – one who could listen and learn from a new perspective, and could subsequently identify which leadership concepts and tools would enable me to be more effective, both personally and professionally. Thank you for this life changing experience!"

– Carol Collingsworth, MBA, MT(ASCP)SC
    Laboratory Services Director, System Initiatives
    UnityPoint Health, Corporate Services
    Clinical Laboratory Management Association (CLMA)

"The opportunity to participate in the Leadership Institute came during one of the busiest years of my professional and personal life. Despite that, or perhaps because of that, it forced me to immerse myself in the learning and to find immediate applications. I was guided through a process to gain insight into my own cognitive preferences and values that has begun to make me a better educator, manager, and all around more enlightened person. I could not, and would not, have been able to say I needed any of this before I started the Leadership Institute. Now that I have completed it, the path forward is clearer by virtue of the realization that the path behind me was a bit opaque. I am more mindful of and see more meaning in the things I choose to accomplish, and I believe I have the framework to do things well."

– Soojin Park, MD, FAHA
    Assistant Professor
    Columbia University College of Physicians and Surgeons
    Neurocritical Care Society (NCS)

"The Leadership Institute was a superb personal and professional growth experience. The lessons learned are applicable in all aspects of life. It really opened my eyes and helped me understand who I am and how I want to be seen. I expect to employ many of the tools and best practice principles and pay it forward through my association service and by sharing the invitation of leadership with others."

– Jack Davis, MSN, RN, ONC
    Manager, Patient Education & Research
    Hospital for Special Surgery NY
    National Association of Orthopaedic Nurses (NAON)

"The SmithBucklin Leadership Institute was a remarkable journey and a gift of a lifetime. I did not expect the program to be filled with assignments, discussions, and teachings that are deeply thought provoking. In many ways, I have found answers to questions I have been seeking for some time. I am grateful for Henry Givray who designed this unique program and framework that enables people and unleashes potentials. I look forward to adventure every single day, living my fullest self and enabling others through the principles and practices I have learned. "

– Munkhtsetseg (Muunuu) Nandigjav
    Founder & Creative Director
    NamuKreativ, LLC

"The SmithBucklin Leadership Institute has a fresh, insightful and mature approach to leadership development. The learning from the assignments, books, lecturettes and presentations provide exceptionally valuable skills, tools and concepts. The learning done about yourself from the inside out teaches you an invaluable way to apply them in your real life. It is an opportunity in self-discovery and self-improvement that extends well beyond your association, board and career."

– Mick Polo, CHBME
    NCDS Medical Billing
    Healthcare Business Management Association (HBMA)

"It is difficult to put into words the changes brought about by my time spent in the rigors of leadership’s calling for so many of those things have resonated deeply in my heart and soul and words seem inadequate. I learned so much and because of the unique teachings, readings and practice required by the homework assignments it is more deeply embedded in my conscious than all of the learning I have experienced previously. This unique blend of the trust that builds in the group setting over a longer period of time along with the exercises opens the door for self-discovery that I will cherish for the rest of my lifetime."

– Ginger Ryder, CHBME
    Healthcare Business Management Association (HBMA)

"The SmithBucklin Leadership Institute provided me with context and texture for my journeys both within my association, business and personal life. I have already started the process of sharing insights I learned with my team and family. I enjoyed the process of gaining a greater understanding of who I am, how I act, enable and inspire others that I interact with. The immeasurable lessons and applications I learned created meaningful advancements for my involvement both professionally and personally, that far outweigh the investment I made to participate."

– Michael Diamond, CBSE
    Managing Partner
    AffinEco, LLC
    Building Service Contractors Association International

"The SmithBucklin Leadership Institute experience has prepared me for my leadership journey with NAMSS, has greatly enhanced my leadership skills at work, and has fostered much personal growth. It has been the most unique, effective, and engaging leadership learning opportunity and for that I am immensely grateful. I will treasure the memories and apply what I have learned throughout the rest of my life. It truly is the gift that keeps on giving."

– Roxanne Chamberlain, MBA, FACHE, CPMSM, CPCS
    System Director, Medical Staff Services
    Baystate Health, Inc.
    National Association Medical Staff Services (NAMSS)

Class of 2017

"The Leadership Institute challenged me to grow both personally and professionally. The homework, self-reflection, teaching, and discussions all provided a better understanding on how to frame, analyze, and carry out leadership decisions. It is truly amazing how often we are called to lead in the workplace, professional organizations, neighborhoods, or within our families. I am deeply grateful for taking the journey and even though I had previously composed over 1,000 PowerPoint presentations and speeches, there was noticeable improvement in both areas because of the Leadership Institute."

– Nancy E. Lane, MD
   Professor of Medicine and Rheumatology
   University of California, Davis Medical Center
   American Society for Bone and Mineral Research (ASBMR)

"I have participated in several leadership improvement courses through the years, but I have never been a part of anything that compares to the depth of learning and self-discovery that evolved over the course of the Leadership Institute. Thank you for a gift that I will constantly use in the future in my organization, my farming operation and my life, to improve my leadership qualities and myself."

– Doug Winter
   United Soybean Board (USB)

"The Leadership Institute enabled me to shift the way that I thought about myself, my professional mission and my leadership goals, thanks in part to the deep discussions and relationships that evolved in our class. The learnings from this experience are such that I will come back to them often."

– Erica Ramos
   Staff Genetic Counselor
   National Society of Genetic Counselors (NSGC)

"I am grateful for the gifts of self-exploration and growth, effective communication strategies, and strengthened leadership skills that the Leadership Institute has afforded me. And I pledge to share them with my organization, professional colleagues, family and friends."

– Kate Traynor, RN MS FAACVPR
   Director, CV Disease Prevention Center
   Massachusetts General Hospital Heart Center
   American Association of Cardiovascular and Pulmonary
   Rehabilitation (AACVPR)

"One of the most valuable lessons I learned is that self-awareness is key to unleashing my own potential. Now, I am more purposeful in all my interactions. Both my personal and professional relationships are feeling the ripple effects of my substantive personal growth."

– Eileen Babb, BSN, RN, CGRN, CFER
   Clinical Coordinator
   Chesapeake Regional Medical Center
   Society of Gastroenterology Nurses and Associates, Inc.

"The Leadership Institute is a unique opportunity to engage in methods, ideas, readings, and collaboration. These tools are invaluable in all facets of my life, particularly with my organization. I have referenced many of the concepts and quotes from the readings not only professionally, but personally. It is an experience not to be taken lightly, as it requires commitment from the beginning. But what one gains is worth double the time invested."

– Lynn Burkett, MBA, BSN, RN, ONC
   The Reading Hospital
   National Association of Orthopaedic Nurses (NAON)

"In 16 years of being a division chief I've participated in a number of educational and/or training classes. The Leadership Institute was by far the best educational experience of all the leadership experiences I've had. Midway through the program, I found myself applying and teaching others leadership concepts. In short, I think that anyone in a leadership position would benefit from the experience, particularly if you are in a rapidly changing environment like healthcare."

– Michael Econs, MD
   Professor of Medicine
   Indiana University School of Medicine
   American Society for Bone and Mineral Research (ASBMR)

"The impact of the Leadership Institute can best be measured by the internal change that one experiences. I have no doubt that impact will be felt in my personal and professional relationships as each day is a new opportunity to integrate all that I learned. The unique design of the Leadership Institute impacts the brain as well as the heart -- and that's where lasting change happens."

– Michelle Durner
   Applied Medical Systems, Inc.
   Healthcare Business Management Association (HBMA)

"The Leadership Institute put me on a journey to discover who I am, to be purposeful in my actions while living a meaningful and fulfilling life, and to inspire and enable others to do the same. The program's gift is a personal "deep dig" opportunity to grow and develop through a unique leadership framework that provides a way to get to know oneself, expand one's ideas and communicate with others to set everyone up for success."

– Helena M. Lawrence
   Senior Marketing & Business Development Manager
   Orrick, Herrington & Sutcliffe LLP
   Legal Marketing Association (LMA)

"The intense requirements, tremendous satisfaction, deep self-discovery, and development of unique and meaningful relationships made the Leadership Institute one of the most difficult and rewarding periods of my adult life. A true leader cannot simply self-identify as such, but must work hard every day to earn leadership's invitation and deliver on its promise. The lessons, practices, and timeless examples from the Leadership Institute are invaluable tools that have had a profound positive impact on my professional and personal life."

– Seth Miller
   Senior Principal Software Engineer
   Veritas Technologies LLC
   Independent Oracle Users Group (IOUG)

"Generally, with leadership classes you are provided information that just brushes the surface and then is easily forgotten. The Leadership Institute challenges you to look beyond the superficial to create deep and meaningful connections with the material for lasting impact. Through the readings, exercises and class discussions, you form a foundation that truly is the beginning of leadership's journey and a must for every leader. I am forever grateful for the opportunity to have participated and to have started my journey with incredible classmates and instructors."

– Wendy Roach, RDMS, CHAM
   Director Patient Access
   Advocate Good Shepherd Hospital
   National Association of Healthcare Access Management

"The skills, tools, and personal insights I gained from the Leadership Institute have equipped me to contribute more fully and meaningfully to my community, business, and association. Participating in the course has reignited my passion for learning, strengthened my commitment to helping others, and inspired me to become more fully engaged. The energy, commitment, focus, and expertise that were brought to the well-designed and challenging curriculum ensures that every moment of the class feels meaningful and substantive. Since completing the course, I find myself regularly reflecting on lessons learned and incorporating them into my daily work and future plans."

– Janice Moore
   SeaCrest Company
   Institute for Credentialing Excellence (ICE)

"The Leadership Institute is a gift that has inspired and enabled me to be a better leader for my association, a better leader for my employer, and a better friend and family member. The rigor of the program required much discipline and has renewed my joy of learning. As a result of participating in this program I am transformed - as a person, a professional and a leader."

– Jane M. Hermansen, MBA, MT (ASCP)
   Administor, Integration and Outreach Development
   Mayo Clinic
   Clinical Laboratory Management Association (CLMA)

Class of 2016

"What I gained was not just leadership skills but exponential personal growth. I am a better person and a better leader, and the journey has only just begun. The gift of participating in the Leadership Institute is simply priceless."

– Michelle Day, MSN, RN, CGRN
   Team Leader Comprehensive Liver Center
   Hartford Hospital
   Society of Gastroenterology Nurses and Associates (SGNA)

"The Leadership Institute curriculum was unique, rigorous and very rewarding. No other learning opportunity I have experienced over the past 30 years compares. Sharing this journey with fellow students has had a positive and meaningful impact on my life – as CEO, owner and leader of my own company as well the professional organization I chair. The thoughtful feedback from a diverse group of students has allowed me to grow beyond what I could have imagined. The practical tools, reading materials and relationships I have gained will allow me to continue to be a lifetime learner, mentor, teacher, role model and outstanding leader. Thank you for the priceless gift. It will forever be cherished and I will continue to pay it forward."

– Deborah (Deb) Ward
   Televergence Solutions, Inc.

"It's difficult to sum up my experience with the Leadership Institute in a few words. In fact, I am still absorbing its full impact. But I can definitely affirm that my professional life is now divided into BLI (Before Leadership Institute) and ALI (After Leadership Institute). I didn't realize that I was lacking so much intention in my career choices and life goals. I now have clarity into what it is I want to do, and each decision is consciously made to propel me in that intended direction. This has already had immeasurable impact in my job, my work with my professional association, and even in my interactions at home. The other giant gift that the Leadership Institute has given me is the incredibly meaningful friendships that I've developed with my classmates. I am beyond grateful for this life-changing experience."

– Sara Riordan, M.S., LCGC
   Clinical Manager, IMPACT Program
   Thermo Fisher Scientific
   National Society of Genetic Counselors (NSGC)

"The SmithBucklin Leadership Institute challenged my fundamental understanding of leadership. It provided a deep introspective look into my current leadership acumen versus my leadership competency. I encourage others to absolve themselves of their management facades and permit the ability to unlearn."

– Michelle Mason, FASAE, CAE
   Chief Executive Officer
   Association Forum of Chicagoland (Forum)

"I will always be grateful for the gift I was given to attend the SmithBucklin Leadership Institute. This program far exceeded my expectations. Through the guidance and direction of Henry Givray and Dale West, I welcomed the opportunity to learn about myself and what steps I needed to take to help me both professionally and personally to be a stronger, more effective leader. I learned that leadership is a never ending journey that requires much personal self-reflection and a willingness to always look toward the future. And I am grateful to have had the privilege to take this life-altering journey with such incredible men and women. The trust and bond that developed among all of us truly contributed to our success. This was a defining moment in my life that I will never forget."

– Eileen DiFrisco, MA, RN, IBCLC, LCCE
   Nurse Manager of Mother Baby at NYU Langone
   NYU Medical Center
   Lamaze International (Lamaze)

"The SmithBucklin Leadership Institute truly is a unique opportunity for which I am extremely grateful. Though I have attended other leadership courses, I have never experienced the depth or impact afforded by this experience. There is no superficial or osmosis learning here. It is intense discovery through immersion and examination. This program engages the student and a diverse group of peers with questions that confront one's assumptions about the power of words and behaviors, the value of self-discovery and what comprises effective leadership. Thank you for providing me with a resilient framework for dealing with the tests that leaders of all levels face."

– Mickey Haryanto, RN-BC, MBA, ONC
   Program Manager – Joint Replacement Program
   Medical University of South Carolina
   National Association of Orthopaedic Nurses (NAON)

"The SmithBucklin Leadership Institute helped me realize my leadership potential. As a life-long learner, I hoped this program would help me to become a better leader. Not only have I been able to develop crucial leadership skills that I hope will benefit my association, I've also been able to adopt these principles and practices into my business and personal life. It has challenged me in ways that helped me strengthen my leadership approach and overcome insecurities. I am grateful for this experience and will continue to search for opportunities to pay this forward."

– Jill Huse
   Society 54, LLC
   Legal Marketing Association (LMA)

"The SmithBucklin Leadership Institute was a great experience that I didn't fully appreciate until midway through. Even with a very busy job, a family and numerous board commitments I found time to read and write in areas that stretched my mind. After attending the best business schools in the country, I found they prepared me very well for managing people, but spent little time on leadership. The Leadership Institute was focused only on leadership. After participating, I read more often, I am more optimistic, I am more confident in difficult situations and I communicate better. As I continue on my journey, I am thankful for the experience I had, and my duty now is to share with others. I am up to the challenge of being a great leader and will continue to learn, teach and grow."

– Jim Harris, CBSE
   President & CEO
   Janitronics, Inc.
   Building Service Contractors Association International (BSCAI)

"The SmithBucklin Leadership Institute was an intense experience for which I am extremely grateful. I knew going in that I would learn and grow in many ways but I did not expect the level of introspection, the clarification of my own thoughts, beliefs, message and purpose, the overall awareness of the "why" behind the things I do, and the "how" to build upon them moving forward. I have not only gained greatly improved leadership and public speaking skills, but also a group of fellow life-long learners who have become close friends that I can call on in times of need. The lessons I learned with both facilitators and fellow students will stay with me forever. I have already seen changes in my own actions and methods as a result, and I believe both my employer and ACM SIGGRAPH will benefit greatly from my participation in the program."

– Mikki Rose
   Fur Technical Director
   Blue Sky Studios

"Participating in the SmithBucklin Leadership Institute has increased my capacity for excellence more than I imagined it could. I went to learn how to be a better leader. I came away with a focused sense of who I am, a depth of self greater than I had known before, a fresh desire to learn every day, and a will to help those around me. I now have a master set of tools for all areas of my life, for the rest of my life. It has stretched me as a person, and I have responded with vigor and strength of mind. This type of learning is not the same as I have been through before in college, or through training for various functions in my career. This has been personal and has given me manifold layers of horizon that I will explore for the remainder of my days. I am completely sincere when I say I will cherish this experience as the high point it truly is."

– Blake Wofford
   Senior Security Engineer
   CenturyLink – CNSE
   Fuel User Group (FUEL)

"The Leadership Institute is not for the faint of heart! At times it can be grueling. With effort comes reward, however. If you have the courage to engage, the result is the priceless gift of knowing yourself more fully and understanding better what you wish your place in the world to be. And by embodying and practicing leadership's timeless principles, you can make a positive difference in the lives of others and in the success of the organizations you serve."

– Nicole Fountain, CHAM
   Executive Director, Patient Access & Revenue Integrity
   University of Chicago Medicine
   National Association of Healthcare Access Management

"The SmithBucklin Leadership Institute created a profound awareness that I use in all aspects of my daily life. The seven-month experience enabled me to slowly grasp the leadership principles and apply them. Also, the life-long relationships I built with such high caliber and upstanding fellow students provided unique and real world perspectives to all lessons. Their presence and contributions further enriched the experience. The Leadership Institute is the cornerstone for personal growth providing me the opportunity to make a difference that will positively impact my employer, SHARE and my family"

– Justin Bastin
   Corporate System Engineer
   EMC Corporation

"I have participated in a number of leadership programs over the course of my career, but the SmithBucklin Leadership Institute was by far the most effective and the only one that truly helped me understand the skills I possess and those I need to continue to develop and improve. The program has helped me to learn that leadership isn't an accident, that the skills to be an effective leader are tangible and can be developed, and that I need to spend time everyday thinking about the type of leader I am and want to be and how my actions are supporting that vision. This program isn't about getting a credential or checking a box. Rather, it is for the individual who is truly motivated to become more self-aware and work hard to develop new skills that will lead to success."

– Kim Hoarle, MBA, CAE
   Executive Director
   American Society for Healthcare Risk Management (ASHRM)

"I thought that the Leadership Institute would teach me how to be a better manager. During the first session, I quickly realized that it would be so much more. Not only did I grow as a true leader (not a manager), but I actually had immediate takeaways in my personal life. I've been able to focus better on everything I do, which has improved my family relationships and my stress level. And lastly, the connections I made with my classmates have been incredibly valuable as sources of inspiration and friendship. These are people who I can trust to provide me with direct and relevant feedback. I was challenged in this program and I'm so glad that I had the opportunity to grow in the ways I did."

– Michelle Kolbe
   Red Pill Analytics
   Independent Oracle Users Group (IOUG)

"The SmithBucklin Leadership Institute was a once in a lifetime opportunity and I was honored to have been selected to attend. The skills and knowledge I learned will ensure that I fulfill my responsibilities in my career and volunteer efforts. The self-reflection and self-discovery has made me a better person and a better leader. The journey was a gift of learning and life-long friendships; it has left a footprint on my life. It has given me direction for the future and I intend to pay it forward, never stop learning, reflect on my behavior and character, focus on my goals, stay true to my values, and make every day count."

– Diane Meldi, CPCS, CPMSM, MBA
   Executive Director – Medical Staff Services
   Mercy Health
   National Association Medical Staff Services (NAMSS)

"I was advised by a Leadership Institute graduate that if the opportunity was presented, I should take it. I highly recommend the Leadership Institute to new board members displaying qualities for advancement into leadership positions. I know my board has witnessed the growth in me. I've learned leadership principles and have been given the tools needed to advance my service to the board. I am much more prepared to serve. The class was comprised of a diverse group representing a wide-range of ages, jobs, industries and educational backgrounds. I not only learned valuable lessons from them, but they also learned from me. I know I can rely on each classmate throughout my life. What a gift."

– Linda Burrier
   Burrier Farm
   United Soybean Board (USB)

Class of 2015

"I came to the SmithBucklin Leadership Institute feeling quite competent in my leadership role. The program pushed me to question what I thought I knew about leadership, as well as what I thought I knew about myself. I have emerged with a foundation on which I can grow as a leader to improve the lives of those around me. Thank you for preparing me to continue this wonderful leadership journey."

– Tom Kruse
   Senior Vice President of M&A, Marsden Holding, LLC
   Building Service Contractors
   Association International (BSCAI)

"What an incredible journey of learning and personal growth. To have the opportunity to engage with a diverse representation of volunteer leaders from multiple disciplines is a priceless gift. Each student brought their own perspectives and life experiences to the discussion."

– Elizabeth Reason, MSA, CHAM
   Director of Patient Access and MO Financial
   Services, St Joseph Mercy Port Huron
   National Association of Healthcare Access
   Management (NAHAM)

"The Leadership Institute is a wonderful opportunity for engaged leaders to find the tools, techniques and camaraderie that enable personal growth and transformation. The time you invest will pay dividends for yourself, your team and your organization. If you are passionate about leadership, this experience will be one of your defining moments."

– Geoffrey Scott
   Chief Executive Officer
   The Americas' SAP Users' Group (ASUG)

"Having completed many leadership training programs over the past 25 years, I must say that there simply is nothing like the Leadership Institute. I was challenged to look beyond conventional ideas and clich's about leadership. Because of the deeply thought-out concepts, group discussions, challenging personal assignments and articulate facilitators, I have been able to achieve positive, tangible results in my personal and professional life. Therefore, I advise anyone searching for an opportunity to bring a deeper sense of authenticity to their leadership skills to take this journey. You will not be disappointed!"

– Michael Donnelly
   General Manager
   Daniels-Olsen / Metro Hardwoods
   North American Building Material Distribution
   Association (NBMDA)

"The Leadership Institute was one of the most helpful experiences that I have had in my professional life. The sessions were the beginning of a journey to cultivate the qualities necessary to become an effective leader in one's family, workplace and professional organization. I also developed a new set of friends who shared the experience with me and became fellow travelers on this interesting voyage."

– Doug Kiel, MD
   Professor of Medicine
   Harvard Medical School
   American Society for Bone and Mineral Research (ASBMR)

"The Leadership Institute was an amazing experience with a powerful combination of self-reflection, meaningful challenges, personal growth and endearing friendships. It marked the beginning of a journey of self-discovery to learn who I am as a leader, the kind of leader I would like to be, and the conscious steps needed to help achieve that. In addition to the support from the facilitators, my classmates were an important part of this journey. While we have quite diverse backgrounds, we formed one team to help each other grow as leaders. The deep friendships formed during the program were an unexpected but much valued benefit."

– Joy Larsen Haidle, MS, CGC
   Humphrey Cancer Center
   National Society of Genetic Counselors (NSGC)

"The Leadership Institute has given me unique and powerful insights into the practice of leadership. Most importantly, I have learned that I must leverage whatever resources and tools I am given to achieve far more than thought possible. Thanks to the Leadership Institute, I look forward to achieving precisely that."

– Ian Turvill
   Chief Marketing Officer
   Freeborn & Peters LLP
   Legal Marketing Association (LMA)

"I was confident that I would gain some helpful new tools and perspectives through the Leadership Institute. What I didn't expect was the depth and breadth of the content, or the expertise and experience of the facilitators. An expectation of rigor and personal growth was set from day one and that inspired me to stretch and bend in ways I haven't in a long time. And I will be forever grateful to the Leadership Institute for introducing me to such a diverse and intelligent group of individuals. Our collective experiences proved to be an immense resource that I will continue to lean on and enrich with my own contributions."

– Rebecca Strzelec, MFA
   Professor of Visual Arts
   Penn State Altoona

"I did not imagine what a difference the Leadership Institute would make in my life. My understanding of myself and my mission as a leader in my organization grew exponentially during the six months. I am so thankful for the opportunity to participate in this powerful and revealing experience."

– Kris Barman, BSN, RN, CGRN
   UNCH Healthcare
   Society of Gastroenterology Nurses and Associates (SGNA)

"The Leadership Institute was life-changing. I had no idea what it meant to be a leader until I had the opportunity to learn from Henry Givray through his personal philosophies on leadership and the extensive resources he has cultivated. I will take this gift and share it with as many people as I can. I am already changing how I interact with my colleagues at work, and with the board members with whom I serve. But I have also changed how I interact with friends and family. I will be forever grateful."

– Johnna Gueorguieva, Ph.D.
   Senior Director, Credentialing and Client Services
   Dental Assisting National Board
   Institute for Credentialing Excellence (ICE)

"The Leadership Institute has had a noticeable impact on me and the people I interact with. In hindsight, I wish that I could have participated in this program years ago. There was nothing in the program that was trivial. One of the many things I cherish now is hearing feedback from people around me on how well I am leading through example. The Leadership Institute has shown me the path of learning that I will continue to walk."

– James Vincent
   Senior Systems Programmer
   Nationwide Mutual Insurance Co.

"Through my participation in the Leadership Institute, I was inspired to re-examine my personal commitment to being an outstanding leader, mentor, role model and teacher. I learned invaluable concepts and principles that I am demonstrating and sharing with those around me in all aspects of my life. I am a better leader and person as a result of participating."

– Susan DuBois, CPCS, CPMSM
   Assistant Vice President, Physician Relations
   and Medical Affairs
   Intermountain Healthcare
   National Association Medical Staff Services (NAMSS)

"The Leadership Institute has provided me with a more complete understanding of who I am. Through the program I learned to shed obstacles that were preventing me from reaching my true calling. I will now be able to more fully engage in my life, my family and my passions. While I understand that this is just the beginning of my journey, I will use my learnings to positively impact myself and others. I am forever grateful for this opportunity and look forward to putting all I have learned into action."

– Adam deJong, MA, FAACVPR, VACSM
   Manager-Cardiology Services
   Genesys Regional Medical Center
   American Association of Cardiovascular and
   Pulmonary Rehabilitation (AACVPR)

"The SmithBucklin Leadership Institute was a watershed moment for me. My perception of leadership was that it is a title that is bestowed upon you based upon experience and tenure. I now know that true leadership is about inspiring and enabling others to grow. The lessons learned and the relationships forged have profoundly changed my life. The course work may be complete, but my journey has just begun."

– Keith Napier
   Manager Financial Applications and IT Operations
   Mary Lanning Healthcare

Class of 2014

"I have attended many leadership seminars in my 30 year history. There is nothing that even begins to compare to the rich experience of the Smithbucklin Leadership Institute. The self-exploration was so deep and meaningful. The growth begins while taking the class, the journey continues well after. Simply stated: the Leadership Institute is powerful and exhilarating."

– Catherine Pallozzi, CHAM
   Director, Patient Access
   Albany Medical Center
   National Association of Healthcare Access
   Management (NAHAM)

"The Leadership Institute was the most impactful, emotional and self-altering program I've ever participated in. The amount of candid introspection during the seven-month program empowered me to interact with my team, my clients and my association at a level that I never thought possible - and in the process strengthened every relationship I have."

– Keith Wewe
   Vice President, Client Service and Growth
   Content Pilot LLC
   Legal Marketing Association

"The SmithBucklin Leadership Institute was transformational for me. As a result of participating, I feel I am entering the next chapter of my development. I am doing so feeling more centered and certain, with more confidence and bigger aspirations. I am excited to see how much I am capable of growing, and I already see how what I have learned is influencing interactions and outcomes, both at work and in the context of my professional association."

– Jehannine Austin, PhD, MSc, CGC/CCGC
   Associate Professor and Canada Research Chair
   UBC Department of Psychiatry and Medical Genetics
   National Society of Genetic Counselors (NSGC)

"I was extremely fortunate to take part in the SmithBucklin Leadership Institute. The skills and lessons I learned - as well as the fantastic new friends I gained - will form the fundamental building blocks for my career going forward."

– Scott Elliot
   Manager, IT Architect
   Christie Digital
   VMware Users Group (VMUG)

"The SmithBucklin Leadership Institute is a place for professional learning, personal growth and a once in a life-time journey to discovering your full leadership capacity. It is where leaders come together for a common purpose and make the emotional commitment to be all in. Along the way it becomes a place where a special bond between students and teacher emerge and life-long friendships are formed. As a student of Henry Givray, I am more self-aware about who I am, what I do, what I inspire and what I enable. I have learned so much about myself and leadership in the past six months and have truly made connections with other leaders. It is with great pride that I can say that I am a SmithBucklin Leadership Institute class of 2014 graduate."

– Judy Hamilton
   Manager, Payroll & HRIS
   UniFirst Corporation
   Oracle HCM Users Group (OHUG)

"Henry Givray and the Leadership Institute have inspired me to take the call to leadership. I am thankful for the opportunity to learn the principles of leadership and to take the time to reflect on the men and women who have inspired me. Henry has generously shared his insights on leadership and his passion for grooming the next generation of leaders."

– Jane A. Cauley, PhD
   Professor of Epidemiology
   University of Pittsburgh Graduate School of Public Health
   Department of Epidemiology
   American Society for Bone and Mineral Research (ASBMR)

"I have always had a passion for learning and the SmithBucklin Leadership Institute has increased this passion by expanding the boundaries of where leadership learning can come from. I am more self-aware of all the lessons in leadership out there waiting to be learned and have new tools to dig out this valuable information. Nothing is insignificant. I will be using these newly honed skills everyday as I continue to grow in my own leadership capabilities and impart these skills onto the future leaders I have the privilege to mentor."

– Buzz Woeckener
   AVP, I&O Risk Management
   Nationwide Mutual Insurance Co.

"As a 30-year veteran of leadership who is committed to life-long learning, I have attended dozens of leadership seminars and classes. Of those, the SmithBucklin Leadership Institute was by far the most comprehensive, inspirational and impactful on me, both personally and professionally. The innovative Givray Leadership Framework provided clarity and context around how to measure leadership capacity and performance. I am excited to be able to take the knowledge and real life experiences I gained back to my workplace and association, so that all of the people that I have been called to lead may be enriched as well."

– John Matelski, CGCIO
   Chief Information Officer
   DeKalb County Government
   Independent Oracle Users Group (IOUG)

"The leadership lessons were many, and the journey with a diverse group of talented individuals with a common love of learning was life changing."

– Janelle Bruland, CBSE
   President & CEO
   Management Services Northwest, Inc.
   Building Service Contractors Association
   International (BSCAI)

"The Leadership Institute is one of the most valuable growth opportunities I have experienced. Personally and professionally it pushed me to explore my beliefs, values and purpose, and how essential they are to my own leadership development. The Leadership Institute's reading, homework, teaching and discussions have armed me with fundamental resources to frame leadership decisions, build effective teams and facilitate difficult change. Critical to the learning process were the facilitators and colleagues I came to know through this experience - incredible leaders whose generous sharing of experiences, wisdom and personal stories have helped to solidify the leadership lessons learned. I believe they will become lifelong friends. I am grateful for the experience of the Leadership Institute and am committed to 'paying it forward' through positive shifts in my own leadership, through continued learning and leadership growth, and by sharing the experience with others."

– Ann Gavic, MPA, RCEP, AACVPR
   Manager Cardiopulmonary Rehab
   Northwest Community Hospital Cardiopulmonary
   Health and Rehab
   American Association of Cardiovascular and
   Pulmonary Rehabilitation (AACVPR)

"The SmithBucklin Leadership Institute really enhanced my thought processes and listening skills. At any age you can continue to hone your ability to learn and improve, but I was very uncertain when I began the class. I was not sure I could contribute. However, the experience has been one of the best things I have done in my life's journey. The interaction with my fellow classmates and the friendships I made enriched my life in many ways and I thank them."

– Jim Stillman
   Generations Farms, Inc.
   United Soybean Board (USB)

"The Leadership Institute was an amazing journey of collaboration and self-discovery. It was a very interesting combination of working within a team and finding one's self. While I wasn't exactly sure what to expect, I wound up walking away with way more than I ever could have imagined both in terms of knowledge about what it takes to earn leadership's invitation and how to challenge myself to grow in the process. I would highly encourage anyone who is considering attending the Leadership Institute to do so. You will absolutely have an amazing encounter. If you are willing to meet the high demands and rigors that the program sets forward, it is truly a life-changing experience."

– Robin Elise Weiss, PhDc, MPH, CPH, LCCE
   Pregnancy and parenting author and blogger for
   Lamaze Certified Childbirth Educator and Educator Trainer
   Lamaze International

"Participating in the Leadership Institute molded me both personally and professionally. I use the skills and lessons learned on a daily basis. I never dreamed that walking through the doors of the Leadership Institute that first day would have such a profound effect on my life. I gained insight, knowledge, and forged many deep, meaningful friendships."

– Lisa Fonkalsrud, BSN, RN, CGRN
   Center Director
   Tulsa Endoscopy Center
   Society of Gastroenterology Nurses and Associates (SGNA)

"In all my years of learning, I have never experienced such a transformational experience. The SmithBucklin Leadership Institute provided a unique learning opportunity with a diverse and eclectic group of students that enriched the entire experience. Learning and, more importantly, sharing with each other created growth opportunities that one could not really envision. Powerful lessons learned through reading, meaningful homework assignments and self-discovery took me on an incredible journey. Facilitated by Henry Givray and Dale West, their passion to teach, guide and probe was a gift to all of us. One of Henry's enduring, meaningful quotes is, 'Earning leadership's invitation and delivering on its promise depend not on whom our teachers are or what books we read, but on what we do with the lessons we learn.' I am committed to a lifelong journey of learning, teaching and paying forward all that I can."

– Barb Fagan, MS, RCEP, AACVPR
   Director Workforce Health Business Development
   Froedtert and The Medical College of Wisconsin
   Workforce Health
   American Association of Cardiovascular
   and Pulmonary Rehabilitation (AACVPR)

"The SmithBucklin Leadership Institute was so much more than I expected. I have attended leadership courses and all have been good, but none compare to this program. It led me through a process of serious self-reflection and a resulted in a total new awareness of true leadership. The timing was perfect for me as I undertake my new leadership role with UNC Health Care System and assume my new responsibilities as president of NAMSS."

– Linda Waldorf, BS, CPMSM, CPCS
   Director, UNC OMSS and CVO
   UNC Health Care System
   National Association of Medical Staff Services (NAMSS)

Class of 2013

"The SmithBucklin Leadership Institute has offered me a unique, rigorous, and stimulating but also enjoyable and rewarding learning opportunity; a journey of reflection, self-discovery, improved self-awareness, and ultimately personal growth. The principles, concepts and guidelines learned are a gift that will stay with me for all my life, and have tangibly affected my practices, behaviors and actions as leader of a small but complex division of a high profile academic center."

– Roberto Civitelli, MD
   Sydney M. & Stella H. Schoenberg Professor of Medicine
   Professor of Orthopaedic Surgery and Cell Biology
   and Physiology
   Chief, Division of Bone and Mineral Diseases
   Washington University School of Medicine
   Director, Metabolic Skeletal Disorders Training Program
   American Society for Bone and Mineral Research (ASBMR)
   Washington University School of Medicine American Society
   for Bone and Mineral Research (ASBMR)

"Participating in the SmithBucklin Leadership Institute really has changed my view of leadership altogether. It has opened my eyes that anyone can become a leader. It is not about your title in an organization. It is really about your personal ability and what you want to do as a leader. It really gave me a much broader view on how those things work and is helping me in my day-to-day activities within my own company and association."

– Paul Greenland, CBSE
   Aetna Building Maintenance
   Building Service Contractors Association International (BSCAI)

"I have been transformed as a leader. I came in with a perception of leadership being about me and my accomplishments. Now I realize the only way to measure leadership is through the people that I influence and by what outcomes they are able to achieve."

– Elizabeth Kearney, MS, CGC, MBA
   Senior Manager, Marketing
   Veracyte, Inc.
   National Society of Genetic Counselors (NSGC)

"Although I would describe the program as rigorous, the rich learning I experienced made the effort 100% worthwhile. Sharing the journey with Board members from other SmithBucklin client organizations added an unexpectedly valuable element to the program. I can honestly say that I have remembered and applied something I learned every day since Commencement."

– Claudia Zacharias, MBA, CAE
   President & CEO
   The Board of Certification/Accreditation, International
   Institute for Credentialing Excellence (ICE)

"The SmithBucklin Leadership Institute has strengthened and given me confidence in my leadership abilities. At my mid-year review my Vice President stated, 'Your leadership presence has improved very nicely in the last year.' The rewards far outweigh all of the hard work."

– Brenda Sauer, RN, MA CHAM
   Director - Patient Access
   New York Presbyterian Hospital
   National Association of Healthcare Access
   Management (NAHAM)

"The SmithBucklin Leadership Institute is your first step in a life-long learning journey that will impact all who you know and touch; it is a doorway to becoming self-aware through open and honest self-discovery. Having the opportunity to learn from phenomenal individuals and in deep, meaningful ways through reading, homework assignments, exercises and lecturettes has been one of the most challenging and absolutely rewarding experiences in my professional life, and even my personal life."

– Brian Kirsch
   IT Instructor
   Milwaukee Area Technical College
   VMware Users Group (VMUG)

"Participating in the SmithBucklin Leadership Institute was a fulfilling and inspiring experience that will have a profound and long-lasting impact in my personal and professional life. The purposeful curriculum demanded deep reflection and unconditional openness to learning, increasing self-awareness and encouraging the alignment of my efforts with my life purpose and professional mission."

– Teresita Bellido, PhD
   Professor of Anatomy and Cell Biology
   Professor of Medicine, Division of Endocrinology
   Indiana University School of Medicine
   American Society for Bone and Mineral Research (ASBMR)

"I am frequently reminded of the leadership lessons I took away from the SmithBucklin Leadership Institute. With help from a very diverse new group of friends, I fundamentally changed the way I view my impact on the people and world around me. I look forward to build on the lessons learned as I continue this life-long journey as teacher and student."

– Ben Clayton
   Senior Network Engineer
   Carter Energy
   VMware Users Group (VMUG)

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